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About Us

Reliance State Bank and Kroll Fraud Solutions, the leading provider of identity theft and fraud investigation services, have partnered together to bring the ID TheftSmart™ service to you. 

ID TheftSmart™ offers TWO solutions, Credit Monitoring and ID Restoration.  To guarantee coverage, you must be signed up prior to any incident of identity theft.

CREDIT MONITORING (iNCLUDES RESTORATION LISTED BELOW)

ID TheftSmart™ Credit Monitoring is designed to provide alerts if you ever experience unusual activity on your credit report.  Through this service, you will receive alerts when one of the following activities is detected on your credit report:

     New account opening
     Credit inquiries
     Payment delinquency
     Public record changes
     Change of address

Alerts are available online via email or offline via postal delivery. Online delivery alerts are provided on a daily basis and notification of no activity is delivered on a monthly basis.  Offline alerts (by mail) are delivered on a monthly basis and notification of no activity is delivered on a quarterly basis.

The price of ID TheftSmart Credit Monitoring is $5 per person/per month. 
This fee also includes the ID Restoration service listed below for the entire household.

 

ID Restoration

ID TheftSmart™ Restoration is your answer in the event your identity is ever compromised.  Investigators will work on your behalf to restore and preserve your identity.  Not only will you receive full service identity restoration from a licensed experienced investigator, should you become a victim, but you will also have a resource to help answer questions or provide guidance on security and fraud related concerns, in order to head off possible issues before they materialize.  With ID Restoration, your investigator handles the process for you.

     Confirm identity fraud and determine its nature and scope

     Assist in obtaining a police report
     Provide a tri-merged credit report and perform full non-credit searches
     Work on your behalf until ALL identity theft issues have been verifiably resolved
     Place seven year fraud victim statements with credit reporting agencies, when applicable

The price of ID Restoration is $2 per household/per month.

    

If you would like more information on how you can add the security and protection of the ID TheftSmart™ Program, please contact Reliance State Bank at 515.733.4396 in Story City or 641.923.2801 in Garner.

ID TheftSmart™ Members:
If you suspect you are a victim of identity theft, contact Reliance State Bank and an ID TheftSmart™ personal investigator will be assigned to you.

What Banking Should Be.