What Scammers Want to Know About You and How to Stay Protected

Scammers aren't always after your money right away. Often, their first goal is to collect personal information they can use to access your financial accounts, commit identity theft, or pretend to be someone you trust.

Before sharing sensitive information online, by text, or over the phone, ask yourself:

Am I certain I know who is requesting this information?

Here are five types of personal information scammers commonly target and how you can keep them secure.

Online Banking Usernames and Passwords

Cybercriminals may use phishing emails, fake websites, or fraudulent messages to steal your login credentials. Remember, your bank will never request your password through email, text, or an unexpected phone call.

One-Time Security Codes

Verification codes help protect your accounts from unauthorized access. If someone contacts you asking for a code sent to your phone, it could be a scam designed to gain access to your accounts.

Social Security and Financial Account Numbers

Scammers can use sensitive financial information to attempt identity theft or fraudulent transactions. Only share these details when you've initiated contact and verified the organization you're communicating with.

Security Question Answers

Common security questions about your family, childhood, or pets may have answers available online. Protect your accounts by choosing unique answers that scammers cannot easily discover.

Personal Information on Social Media

Details like your birthday, address, travel plans, and family relationships can help fraudsters create convincing scams. Be mindful of what you share publicly.

Pause Before You Proceed

If you receive an unexpected request for personal or financial information, don't rush to respond. Take a moment to verify the source before sharing sensitive details.