How to Recognize Impersonation Scams and Protect Yourself

Scammers don't always use suspicious emails or unfamiliar phone numbers. They often impersonate trusted organizations, coworkers, family members, or even your bank to gain your confidence.

Their goal is simple: earn your trust before attempting to steal personal information or money.

Here are some common impersonation scams and warning signs to watch for.

Fake Bank Representatives

Scammers may call or text pretending to be your bank, claiming there's suspicious activity on your account. They may ask you to verify account information or share a one-time security code. If you receive an unexpected call, hang up and contact your bank directly using the number on its official website or the back of your debit card.

Family Emergency Scams

A scammer may pretend to be a loved one experiencing an emergency and urgently needing money. Before sending funds, contact the family member directly or check with someone else who can verify the situation.

Caller ID Spoofing

Caller ID spoofing allows scammers to disguise their phone numbers to appear as legitimate businesses or trusted contacts. Remember, a familiar phone number doesn't always mean the call is authentic.

AI-Generated Voices and Messages

Artificial intelligence makes it easier for scammers to imitate familiar voices and create convincing messages. If a request seems unusual, verify it through another trusted communication method before responding.

Before You Proceed...

Protecting yourself from impersonation scams starts with verification. Even when a request appears to come from someone you trust, taking a moment to confirm its legitimacy can help prevent identity theft and financial fraud.

Cybersecurity awareness isn't about being suspicious of everything. It's about recognizing warning signs and making informed decisions before you act.