Upgraded Business Digital Banking

• Merchant Services
• Business Health Savings Account
• 1031 Real Estate Exchange
• Upgraded Business Digital Banking

Providing your business with a fast, simple, and secure digital banking experience is a priority at Reliance State Bank. That's why we’re upgrading our business online banking and mobile app to a new Business Digital Banking platform.

Login Instructions:

Note: Your previous login URL will not redirect. You must log in through Reliance State Bank's website.

1. Visit www.rsbiowa.com.
2. Click “Online Banking” in the login box and select “Business Digital Banking”.
3. Enter your User ID and click “Forgot Password”.
4. Enter User ID, Last Name, Email Address AND Mobile Phone.  All information must be entered and match our records to proceed.
5. Verify your identity by selecting one of the following options:  text, call or email to receive your confirmation code.
6. Set a new password.
7. Accept the Terms & Conditions to receive alerts.
8. You will be prompted to Activate your Token.
9. Use your token to obtain a one-time passcode. 
10. Enter the passcode in the one-time passcode box, click submit.

Conversion Timeline:

How to Send and Approve ACH's

ACH's can be sent as One-Time Payment, ACH Batch Import (NACHA File), Import File (Non-NACHA), or using an ACH Template and scheduling a recurring batch. For a complete set of instructions on initiating and approving ACH batches, please click here.

Video Tutorials

To help you prepare for use of the new Business Digital Banking platform, we recommend you view the videos below, depending on the business services you utilize.  These videos provide step-by-step instructions on navigating the system.

Mobile App with Mobile Deposit

Download the new RSB Business Mobile App, now with Mobile Deposit!

RSB Business Mobile - Apple	RSB Business Mobile - Google

What's New?

Our Business Digital Banking platform combines the services you rely on with new powerful tools to streamline your business banking, including:

• Mobile Deposit
• Direct and Web QuickBooks Connection
• Positive Pay with Payee Match
• ACH Debit Block
• New & Improved Wires
• Remote Deposit Capture

Need Assistance?

We're here to help guide you through the transition.

• Contact us at 515-733-4396 (Story City) or 641-923-2801 (Garner).
• Email us at info@rsbiowa.com

Frequently Asked Questions

• • When will the upgrade happen?

  • The new Business Digital Banking experience will go live on January 22nd.  Access will be temporarily unavailable during the transition between January 20 at 6pm and January 22 at 9am.

  • Why is Reliance State Bank upgrading to a new digital banking platform?

  • To give your business a faster, simpler, and more secure banking experience—complete with new tools that save you time, protect your accounts, and make managing your finances easier than ever.

  • What are my user credentials for the new Business Digital Banking platform?

  • Your username will remain the same, however, you will need to reset your password upon the initial login to the new platform.  See below for instructions:

    1. Visit www.rsbiowa.com
    2. Click “Online Banking” in the login box and select “Business Digital Banking”
    3. Enter your current User ID and click “Forgot Password”
    4. Reset your password and complete multi-factor authentication (MFA) setup
    5. Complete the registration process using your token.

  • Will I continue to use the same token for multi-factor authentication during the login process?

  • Yes, you will continue to use the same token during the login process.

  • Will my login to Remote Deposit Capture change?

  • If you currently use Remote Deposit Capture, the URL and login credentials will remain unchanged. 

  • Will I need to download a new mobile app?

  • Yes, after conversion, you will need to download a new RSB Business Mobile app as the old app will be deactivated.   The new app will be available for download on Thursday, January 22 at 8am.  

    Simply search for Reliance State Bank Business Mobile.

  • How to I set-up real-time alerts and notifications in the new platform?

  • Once conversion is complete, you can set-up real-time notifications in the new platform.  Click on your name in the upper right-hand corner, click Settings, click Advanced Alerts.

  • How many months of transaction history will be available?

  • 24 months of transaction history will convert to Business Digital Banking.

  • How many months of statements will I be able to view in the new platform?

  • You'll have access to 18 months of account statements once the new system is live.

  • Will I be able to see check and deposit images?

  • Yes, you will be able to view the front and back of check images, and deposit images within your transaction history.  Front images will also continue to be included in your monthly account statements.